Responsible Gaming

Gambling at Celsius is intended solely for entertainment purposes and should never be regarded as a financial solution or a source of income. We prioritize the well-being of our players and aim to create a safe and enjoyable gaming environment. Understanding the importance of responsible gambling is essential to ensure that gaming remains a fun activity.

Self-Control Tools

Celsius offers a variety of responsible gambling tools to help players manage their gaming habits effectively. These tools include:

• Deposit Limits: Players can set daily, weekly, or monthly limits on the amount of money they can deposit into their accounts.
• Loss Limits: This feature allows players to specify a maximum amount they are willing to lose within a defined period.
• Wagering Limits: Players can establish a cap on the total amount they can wager during a specific timeframe.
• Session Time Limits: Players can set limits on how long they can play in a single session, promoting regular breaks.
• Cooling-off Periods: This temporary suspension option allows players to take a break from gambling for a specified duration.
• Self-Exclusion Options: Players can choose to exclude themselves from the platform for a set period or indefinitely if they feel they need a break.

These tools are designed to empower players and promote responsible gambling practices.

Self-Assessment

Celsius encourages players to regularly reflect on their gambling behavior. Here are some questions to consider:

1. Do I often gamble to escape from stress or negative emotions?
2. Have I ever felt the need to hide my gambling from friends or family?
3. Do I find myself chasing losses or trying to win back money I have lost?
4. Have I noticed a change in my mood or behavior when I gamble?
5. Am I spending more time and money on gambling than I intended?

Answering these questions can help players identify early signs of problematic gambling behavior.

Protection of Minors

Celsius is committed to preventing underage access to its gambling services. Our safeguards include:

• Age Verification: All players must provide valid identification to confirm they are of legal gambling age.
• KYC Checks: Know Your Customer procedures ensure that we verify the identity of our players to prevent minors from accessing the platform.

These measures are vital in promoting a safe gambling environment for all users.

External Help

For players who may need additional support, Celsius provides information on various professional organizations that can assist:

• GamCare: Offers support and information for anyone affected by problem gambling.
• BeGambleAware: Provides advice and resources for responsible gambling and problem gambling help.
• Local support services in Hungary are also available for players seeking assistance.

We encourage players to reach out to these organizations if they feel they need help.

Early Warning Signs of Problematic Gambling Behavior

Recognizing early warning signs can be crucial in addressing gambling problems. Some signs to look out for include:

• Increasing frequency of gambling activities.
• Feeling restless or irritable when trying to cut back on gambling.
• Neglecting personal responsibilities or relationships due to gambling.
• Using gambling as a way to cope with stress or anxiety.

If you notice these signs in your gambling behavior, it may be time to take action.

Immediate Action Steps

Players who feel they are losing control should consider the following immediate actions:

• Set deposit, loss, and wagering limits on your account.
• Take a break from gambling by utilizing the cooling-off period or self-exclusion options.
• Reflect on your gambling habits using the self-assessment questions provided.

These steps can help regain control over gambling activities and promote healthier gaming habits.

Account Restriction and Self-Exclusion Mechanisms

Celsius provides players with the ability to restrict their accounts or self-exclude. Players can:

• Request account restrictions to limit their access or set specific limits on their gambling activities.
• Use the self-exclusion option to take a break from gambling for a determined period or indefinitely.

These mechanisms are designed to support players in managing their gambling behavior effectively.

Personal Responsibility

At Celsius, we emphasize the importance of personal responsibility in gambling. Players are encouraged to take control of their gaming experience and utilize the responsible gambling tools available on the platform. We promote a culture of accountability and encourage players to be mindful of their gambling habits.

Confidentiality and Non-Judgmental Support Approach

Celsius is dedicated to providing a confidential and non-judgmental support environment. Players seeking assistance can feel assured that their privacy will be respected, and they will receive support without any judgment. We are here to help players navigate their gambling experience responsibly.

In conclusion, Celsius is committed to promoting responsible gambling practices, ensuring that players enjoy a safe and entertaining gaming environment. With the right tools and support, players can engage in gambling activities responsibly and maintain control over their gaming experiences.